Writing this Brandsfever.ph review is a waste of time but I just want to share my experience with them. Last March 20, 2012 I purcahsed a Sony Earphones W/Bluetooth Receiver (PHP1494) and Sony Headphones (PHP732) from Brandsfeverph. To sum it up, the total credits I used is PHP2100 and so I have to pay for the remaining PHP126 and PHP300 for the delivery fee.
It was already April 3 when I received an email from them, informing me that the Earphones W/Bluetooth Receiver I ordered has found to be defective (weird huh? why it has to be my item). Hence, asking me if I would like to continue with the delivery of the remaining item. Of course my answer was just to cancel the order since the original price of Sony Headphones is only PHP1000 plus and I got it from them for a discounted price of PHP732 with a PHP300 delivery fee. Which in totality will make no sense buying from a discount sites without getting a discount at all. By the way, all delivery from Brandsfever.ph are from Singapore that's why when you order, you have to make sure that you're getting the best of the deal from the PHP300 delivery that you are paying. In which in my case I did but unfortunate event had happened!
Okay, the order has been canceled upon confirmation. Everything went smooth, until I checked my account and found out that only PHP2100 store credits were sent back. Supposedly it has to be PHP2450 because I have gotten a new referral PHP350 credits. I emailed them immediately and asked why one of the referral credits used has expired when in fact they promised that all of the credits I used will have a 6-month validity period for the inconvenience they have caused. Well, it did not happen and they have been given me crap and baseless replies which seemingly as if they do not have a database to backtrack every transactions that I made.
Alright Brandsfeverph, I let that one pass because it's so tiring to argue with a person who will not accept their mistakes even if you have evidences to prove them wrong. Grrrrrr, but another incident happened and one of the used store credits also expired!!! Of course, what would I expect?!! Same crap answers and it so apparent that they would not accept their mistakes.
What so funny about this is they even insisted that I did not use store credits for the said transaction. Hello?!!! Are you completely out your mind? ROFL ^_^ Woaaaah! Please Brandsfever.ph have time to read "our email thread" and your "so called database" so you could have basis with your replies.
It makes me wonder if I'm receiving replies the same person..... who would want to stick with his belief until the end. Oh boy, sometimes it's not hard to accept that you are wrong :D
Inserted 27/01/2014:
I want to conclude that buying from Brandsfever is completely useless. I ordered twice but none of my orders arrived. The scenario is, you will order and it will take them 2 months to deliver and after they will tell that shipment was already shipped out.
Inserted 27/01/2014:
I want to conclude that buying from Brandsfever is completely useless. I ordered twice but none of my orders arrived. The scenario is, you will order and it will take them 2 months to deliver and after they will tell that shipment was already shipped out.
